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Privacy Policy

1.    Introduction

Welcome to bigheartedbusiness.com (“Site”) and if applicable our products and services (“Products”). The Site and Products are owned buy us, Big Hearted Business a division of Storybaker Pty Ltd (“BHB”).

2.    Information Collected

Personally Identifiable Information Submitted by You

You will not be required to provide us any information when you visit our Site. However, in order to purchase any Products you will be required to submit your name, email, and payment information. Please be aware that all payment information will be shared with and stored by our third party payment processors, Paypal.

Non-Identifying Information

Whenever you use our Site or Products, we may collect non-identifying information from you, such as your IP address, interactions with the Site, query information, location, referring URL, browser, operating system, cookie information, usage, data transferred, and Internet Service Provider. Without further information from your Internet Service Provider or your wireless provider, which can only be obtained by court order or voluntary basis from these third party providers, this information alone cannot usually be used to identify you.

3.    Use of Your Information

We will never sell or transfer any personally identifiable information to third parties without your consent. However, you agree that we may use your information:

  • To enhance or improve our users’ experiences.
  • To provide our Products to you.
  • To email you newsletters and correspondence.
  • To process your transactions.
  • To contact you and to respond to inquiries.

Additionally, we may be required to provide your information to a third party pursuant to a court order or where there has been a violation of any state or federal laws, EU laws or where there has been a violation of the Terms and Conditions or Privacy Policy has occurred.

Accessing, Editing, and Removing Your Information

You will not be able to access any information submitted to our Site. However, if you have any questions or wish to review, change, or delete any of your information submitted, please contact us at support@bigheartedbusiness.com. Additionally, if you wish to opt out of our data collection practices or would like us to remove any of your information, please contact us at office@bigheartedbusiness.com.

After you have submitted information to us, please be aware that we may keep copies of your information for a commercially reasonable period of time.

4.    Cookies and Tracking

We use cookies on our Site and in the provision of our Products. Cookies are little bits of code that help us determine your preferences and allow us to track your advertisements. Additionally, some or all of our cookies may be accessible by third parties. The use of cookies allows us to provide you with a better service and Products.  For this reason we ask that you have cookies enabled while using our Site or Products.

5.    Third Party Access to Your Information

When you purchase any Products, you agree to disclose your information to us.  BHB uses third party individuals and organizations to assist us, including contractors, web hosts, and others.

Throughout the course of our provision of our Products to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorisation which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our Site or its underlying files or systems or the Products. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

6.    Law Enforcement

You agree that we may disclose your information to authorities if compelled to by a court order or subpoena. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated applicable laws or the terms of our Terms of Service or Privacy Policy or if we believe that a third party is at risk of bodily harm.

We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, such as instances where we believe your publications violate any Australian laws or any other country having jurisdiction over us, our Site, Products, or our Terms of Service.

You release us from any damages that may arise from or relate to the release of your information pursuant o a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or national authorities, as required.

7.    Commercial and Non-Commercial Communications

If you decide to provide us with your contact information, you waive all rights to file complaints concerning unsolicited emails from us, since you have agreed to such communication. However, you may unsubscribe from certain communications by notifying BHB that you no longer wish to receive these solicitations.  Upon receipt of such request, we will endeavour to remove you from our database where you have the right to request this under our Terms of Service, Privacy Policy, or applicable law. If you wish to opt out of certain communications, please contact us at office@bigheartedbusiness.com.

8.    Third Parties Sites

BHB may post links to third party websites on our Site or within our Products, which may include information that we have no control over. When accessing a third party site through our Site or Products, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

The fact that BHB has links to third party websites does not constitute sponsorship, approval, endorsement or recommendation by BHB of those third party websites. The link to third party websites are provided only as a convenience to you. BHB does not in any way grant or purport to grant you any intellectual property in any third party website.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. BHB bears no responsibility for the information collected or used by any advertiser or third party website. You must review their terms of service and privacy policy to understand how their information collection practices work.

9.    Security Measures

We take reasonable attempts to protect your information. However, as the Site and Products are provided over the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

10.Your Australian Privacy Rights

BHB intends to comply with Privacy Act 1988 (Cth). If you are an Australian citizen you may wish to ask us additional questions regarding the information we collect. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at office@bigheartedbusiness.com with any questions.

11.International Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information to Australia or elsewhere and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you. You must agree to the amendments as a condition of your continued use of our Site and Service. If you do not agree, you must immediately cease using our Site and Service and notify us of your refusal to agree by e-mailing us at office@bigheartedbusiness.com.